Marketplace Fraud and Risk Analytics

Secure Your Business, Safeguard Your Customers

Understand, detect, and prevent fraud at scale with real-time fraud and risk analytics

The rise of digital mediums has simplified life for business leaders and users across marketplaces, including e-commerce buyers and sellers, ride-sharing riders and drivers, and hosts and guests in online travel and property services. However, it has also provided opportunities for fraudsters. While you strive to enhance your fraud and risk mitigation strategies, it’s crucial to recognize that fraudsters are continually evolving and becoming more sophisticated. Traditional fraud management solutions can leave blind spots, exposing your organization to significant financial losses and reputational damage. Take the complexity out of security with our fraud and risk analytics solutions curated to your specific business needs.

Our Key Capabilities

Holistic Fraud Defense

Secure every step, from onboarding to post-transaction, with our advanced fraud detection solutions

  • Lifecycle Fraud Prevention: Identify patterns and loopholes to recommend targeted product/process enhancements with comprehensive solutions that encompasses onboarding, transaction, and post-transaction phases.
  • Onboarding Security: Implement strong safeguards against account takeovers, mass registrations, bot attacks, phishing, and fake listings to secure initial user interactions with real-time fraud analysis.
  • Transaction Integrity Monitoring: Monitor transactions in real-time to combat coupon abuse, gift card scams, money laundering, and location spoofing to maintain transactional trust and fluidity.
  • Post-Transaction Fraud Management: Manage chargebacks, fake reviews, fraud claims, and unreturned items, strategically preserving marketplace integrity and customer satisfaction.

Advanced Risk Signals And Intelligence

Refine and enhance existing fraud-fighting mechanisms with our suite of fraud management solutions

  • Monitoring and Optimizing Fraud Rules: Regularly review and optimize existing fraud rules by constantly analyzing holdback losses of deployed rules.
  • Leakage Management: Identify and address any leakages in current rules to tighten security and reduce vulnerabilities.
  • Enhanced Rule Ordering: Optimize the sequence of rule fires to streamline detections and improve the efficiency of the fraud detection process.
  • Robust Friction Challenges: Develop sophisticated friction mechanisms, such as selfie challenges and device fingerprinting, that are difficult for fraudsters to bypass, increasing transaction security.

Robust Fraud Management Solution

Leverage machine learning to stop evolving threats with real-time fraud and risk analysis

  • Detect suspicious activity and automate alerts: Analyze transaction data with ML algorithms to detect fraud and receive real-time alerts.
  • Holistic Fraud Prevention: Limit frauds (including loss rates, claim rates, ATO payouts, etc.) and ensure they remain within acceptable thresholds.
  • Tackle Emerging MOs: Detect new fraud MOs (account takeovers), identify fraud patterns (phishing calls and messages), and produce rules to curb losses with our online fraud prevention solutions.
  • Effective Linkage Strategies: Unmask disguised fraudsters by leveraging fraud intelligence that offers a probabilistic scoring model that is 95% accurate in linking customer identities and enforcing policies to deactivate and block fraudulent accounts.

Optimal Fraud Mitigation

Boost revenue by reducing genuine user friction through comprehensive marketplace risk management services

  • Achieve the ideal state of fraud prevention: Combat fraud effectively while ensuring minimal disruption for legitimate customers, achieving an optimal balance.
  • Reduction of false positives: Regularly evaluate existing fraud prevention rules to identify those with high false positive rates.
  • Rule Deprecation: Systematically phase out rules that generate unnecessary friction for genuine customers to enhance their experience and trust.
  • Revenue Uptick: Reducing false positives lowers friction (unblocking genuine customers) and boosts revenue by enhancing user engagement and trust.

Our Customized In-house Fraud Management Solution

PRISM

Enhance your risk and fraud intelligence with a comprehensive fraud detection solution.

PRISM leverages GenAI and advanced analytics to unveil the intricate connections within fraudulent activities. This intelligence allows you to establish highly targeted rules, effectively neutralizing fraud attempts with 95% accuracy.

Our Customized In-house Fraud Management Solution

PRISM

Enhance your risk and fraud intelligence with a comprehensive fraud detection solution.

PRISM leverages GenAI and advanced analytics to unveil the intricate connections within fraudulent activities. This intelligence allows you to establish highly targeted rules, effectively neutralizing fraud attempts with 95% accuracy.

Our Success Story

See our advanced fraud and risk analytics solutions in action

Risk Identification by Modeling Customer Behavioral Patterns

A Europe-based automobile manufacturer faced rising warranty claim costs that negatively impacted their bottom line by nearly 2.5%. By leveraging our comprehensive fraud and risk analytics solution, we helped the manufacturer reduce warranty costs by 35% for the ‘long pause and short trips’ driving style.

Learn how LatentView Analytics helped this European automobile giant tackle rising warranty claim costs through predictive driving behavior analysis.

Get comprehensive risk and fraud management frameworks tailored to your business

Use advanced analytics and machine learning algorithms technology to identify threats, personalize defenses, and build a secure future for your business.

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FAQs

01How does your fraud and risk analytics solution integrate with our existing systems and processes?

Our solution is designed to integrate seamlessly with your existing systems. We provide tailored support to ensure smooth implementation, minimizing disruptions to your operations.

Our risk and fraud management solutions leverage advanced analytics, machine learning, and, GenAI to unveil the intricate connections within fraudulent activities.

Yes, our solutions are designed to be scalable. We can customize it to match your evolving needs and support your growth trajectory.

We offer comprehensive support to ensure your team is well-equipped to optimally use our suite of fraud and risk analytics solutions effectively from day one.

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