Parijat Banerjee is Global Business Head for the Banking, Financial Services, and Insurance (BFSI) sector at LatentView Analytics.
Banks have always been in a tricky spot when it comes to innovation—balancing modernity and consumer expectations with compliance and security. The past few decades of rapid technological change have been dizzying for financial institutions, but banks have made notable progress in adopting solutions to improve their online and mobile services. However, it has been a mixed bag, with other digital transformations being considerably slower, especially the migration to the cloud.