The pandemic changed many things, including some long-held beliefs about digital transformation. If you’re refining your strategy, consider revisiting these assumptions
If you weren’t familiar with digital transformation before the pandemic, you certainly are now. When employees, executives, and customers across every industry and vertical were forced inside, organizations around the world adjusted rapidly to accommodate the limitations of a digital environment. Though physically more disconnected than ever, digital connections exploded as we all found new ways to reach clients, collaborate with coworkers, and do virtually everything else from home.